Twitter is one of the most popular social media platforms. You can find everyone there, from heads of state to businesses. It’s a great place to meet new people interested in your brand.
Twitter has become a melting pot of ideas and brands, making it a great platform for marketing. A huge 75% of businesses use Twitter for many of their activities. These include marketing, outreach, and messaging.
Several businesses are using Twitter to leverage its power to improve their branding. They can reach more of their customers online and get them engaged as well. It averages about 330 million users monthly.
A majority of the social media platforms today are not great at building relationships. With Twitter’s direct-messaging, this is changing. You can create a long-lasting relationship with people interested in your services.
Posting times for social media have been pretty strict. Posting multiple times is frowned upon. But with Twitter, you are encouraged to do that as it can benefit your brand.
When talking about Twitter, influencers are a huge part of the experience. Influencers on this platform have a lot more clout than others. This encourages users to experiment with your services.
As a business looking for better leads, you need a tool where you can pre-qualify them. Twitter allows you to determine several factors about a potential lead. It can provide you with much-improved lead generation.
Like qualifying leads, you can also use Twitter to improve traffic to your website. You can use this to highlight specific content pieces on your website. Or promotion of new products or services.
Proper customer support has become an important part of the business ecosystem today. Several brands are using social media platforms like Twitter to reach out. This gives them a more direct line of communication.
Not many people know that Twitter improves the SEO performance of your website. You can use hashtags to direct people’s attention to different services. You can also use keywords here to improve reach.
The first step is to analyze what your business needs from social media. It could be anything from more traffic to better reach. For this, we break down your business pipeline and understand where you need help.
This phase is about where you are placed in the current domain landscape. We analyze your competitor and gather information about their strengths. These are then adapted to your business in a streamlined manner.
We work with you to determine various long and short-term goals. This allows us to set the right milestones so we can monitor progress. Once we have enough data, we can fix the right goals for your company.
Now that we have several things in place, it’s time to work on the actual strategy. Our experts come up with several scenarios and possibilities that you can choose. We ensure that we collaborate with your team.
Now that the strategy is fixed, we work on assigning the right people for the job. We only choose people who have considerable experience with a specific task. This gives you the best person for the job.
We create what is essentially a rulebook that both parties can follow. Guidelines help us stay on course with the engagement. It can also help us align our thoughts on how to improve your Twitter footprint.
The final step is implementing the strategy and having metrics in place. Metrics ensure that you get measurable statistics for your engagement. Our team ensures that the social strategy works, as discussed earlier.
After a successful implementation, we move to the iteration and maintenance phase. Here, we check for errors with your current pipeline. Our team also ensures that your strategy performs as stipulated and makes changes as required.
Bringing decades of collective experience to your project, we are experienced players. Our ability to deliver good results is unparalleled.
Having worked with brands from all over the world successfully, we have an impeccable record. You get the highest quality services from us.
We regularly surpass expectations with decades of experience and learning in a team. We know what it takes to move the needle forward.
The results we deliver are focused on positively impacting your business. We are about tangible outcomes and not inflated numbers.
As a full-service agency, we carry out everything under one roof. We never outsource any data and put your information at risk.
Our team works quickly and efficiently without losing momentum. If we’ve agreed to a delivery date, you can be sure we’ll stick to it.
Because we run a business too, we understand the importance of revenue. We do not give you just numbers - we deliver ROI.
Being our client, you can reach out to us anytime you have a problem with the engagement. Our specialists can help you out.
Bringing decades of collective experience to your project, we are experienced players. Our ability to deliver good results is unparalleled.
Having worked with brands from all over the world successfully, we have an impeccable record. You get the highest quality services from us.
We regularly surpass expectations with decades of experience and learning in a team. We know what it takes to move the needle forward.
The results we deliver are focused on positively impacting your business. We are about tangible outcomes and not inflated numbers.
As a full-service agency, we carry out everything under one roof. We never outsource any data and put your information at risk.
Our team works quickly and efficiently without losing momentum. If we’ve agreed to a delivery date, you can be sure we’ll stick to it.
Because we run a business too, we understand the importance of revenue. We do not give you just numbers - we deliver ROI.
Being our client, you can reach out to us anytime you have a problem with the engagement. Our specialists can help you out.
This number represents the number of times your brand is mentioned on social media. When the brand mentions are high, you can get more social traction for your business.
Impressions are the number of times the user sees your content. This directly correlates to the reach of your content and feed.
The number of interactions a user has with your content feed is called engagement. This can be through likes, shares, or comments. Higher engagement means better relevance to your audience.
Demographics is the break up of different classes of people by a specific category. They can be with age, the platform used, or any other criteria.
The number of people a particular hashtagged post reaches is called hashtag performance. The more popular your hashtag is, the more people use it on your feed.
The amount of money you spend to get a lead to your business is called CPL. This is generally determined by the agency you work with and is a powerful metric.
To start with, you need more analysis about what your business is. The more data you have about it, the better you can optimize it. Twitter is part of a dynamic marketing ecosystem. It can change over time, and you need to be on top of things.
You need to look at several things for your business analysis. You need to understand who your audience is and what your services are. Your brand message also needs to be streamlined and aligned with your audience.
You need to set the right goals and objectives for your company's marketing efforts. These can help keep your business on track in the long run.
To appeal to different people in your niche, you need to ensure a customized approach. One size does not fit all for marketing, and you have to track individual tastes. Look around online for inspiration on how your competitors are approaching customization.
A customized profile can give you more clicks and shares than something that looks like every other account. Get cues from the market and use them to your advantage. People are more likely to click on accounts that match their expectations on social media.
Use the headline and description of your Twitter profile to showcase your personality. This helps you get people interested in your business.
For example, take a look at CNN’s business account that used a hashtag, tagged their other account, and mentioned their app.
Regardless of your business, you are likely to have more than one business persona. The simple reason here is that people have different tastes and preferences. Even though they might share a few factors, their preference might differ.
The key to improving brand appeal is to focus on the different personas you have. You can do this by testing different personas for your business. It will allow you to compile a list of all the different demographics interested in your product.
The below screenshot shows a buyer persona sample that businesses can explore.
Based on the numerical strength of these demographics, you can create new buyer pipelines. This will let you take a much more customized approach to your selling.
The below screenshot shows the simple UI which lets users publish their desires by choosing a date and time.
As with any social media ecosystem, Twitter has millions of users. As a business account, you should have a different approach to creating your Twitter list. Doing this right at the start gives you an advantage over your competitors. Your Twitter stream is a lot more consistent.
Start creating these using the ‘lists’ option from the popup shown by clicking on three dots beside the profile.
The first thing you need to do is have an automated system in place to help build your list. Using a tool during this phase can be more effective than doing it yourself. All you need to do is use the right keywords relevant to your niche.
The next would be the frequency and time interval of those posts. This can create a powerful outreach pattern on Twitter to reach all your followers.
People think that testing is only for more analytical parts of the Twitter pipeline. But the truth is that your tweets have to be tested for the response. This is not just about the content but also the usage of hashtags.
Testing it will give you a more cohesive result when determining a response.
The below screenshot shows a tweet that you can post in two different ways to see which one gets more engagement.
Ideally, you must share a tweet across your platform and with your audience. It can increase your business reach if done effectively. But to do this, you need to focus on proper testing of your tweets.
A key to creating high-quality tweets is to ensure that you write for people. This means that too many businesses create content for search engines and algorithms. This can considerably lower the overall tweet quality.
The key to creating appealing content is to be relatable and engaging. You should focus on creating novel ways of approaching your topic. Analyze what keywords are common with your niche and audience. Create content around that rather than working on content for its sake.
The use of images and visual media can never be understated. Images and videos are more captivating to your audience than just using plain text. To this end, you need to use images that can sell your ideas more effectively. Don't resort to being clickbait - that can create issues.
RFor Twitter, images are a great way to tell a story. When you post a photo and people see it, they want to click your tweet. There are chances that they will follow you and start to become part of your online community. This is something that most brands like Mashable leverage to attract the audience.
When they visit your profile, they have something to look at. This makes it more likely that they will interact with your content.
Use Twitter as a tool to build your online brand rather than just your social media standing. While a goal for your Twitter account is to increase followers, the final action is to build traffic for your website. This means that you need to add posts that direct attention to your website.
The below screenshot shows that Twitter traffic data can be measured or tracked on Google Analytics.
Twitter is a great place to build conversations around your brand. You can connect with like-minded people interested in what you have to say. But the long-term aim is to build a good foundation for your website.
You can use pools and giveaways to direct traffic to your website. These are the most effective tools you have on Twitter.
Scheduling is everything when it comes to social media. On Twitter, the rules are completely different. The standout thing about Twitter is that it does not follow other social media posting schedules. Posting multiple times in a day is alright and par for the course.
As per a study by Sproutsocial, typically, the best time to post on Twitter is Wednesday from 9 AM to 3 PM, Tuesday & Thursday from 9 AM to 11 AM, and wors time is posting on Saturdays.
The first thing you should do is analyze what times your audience normally interacts with you. If you're a global brand, they are active at different times throughout the day. To set up a daily posting schedule, you can use a simple Excel spreadsheet or a social media scheduler.
There are excellent tools to help coordinate how you post on your profile.
Being verified on Twitter is a big deal for people and businesses alike. It adds legitimacy to your account and is a mark of trust. Most popular brands are verified by Twitter and have the blue tick on their profile. This improves your engagement rate and ability to build relationships.
People prefer verified accounts because they help them connect easily with businesses and other people. Being verified will give your business more credibility, translating to greater exposure.
In other words, it helps your followers know who to follow and who to listen to.
For example, take a look at the below screenshot; which account do you think will give the most genuine updates about the Manchester United club?
And this is extremely important when talking about competing in business.
The most popular brands have millions of followers on their accounts. While this isn't an extremely important number, it does have old-school bragging rights when you're competing in a market. The number of followers in your account does lend your brand credibility.
For example, Adidas is one of the most followed brands on the internet that gets massive audience attention for their posts.
Increasing followers for your account is not as difficult as people make it out to be. You need to be active on your account - ensure you post on it consistently.
Share things of value that your audience will find interesting. There is nothing specific that you need to post.
Your tweets can be of anything as long as it's relevant to the conversation. Engage with your followers and build up a rapport with the regulars.
Twitter Moments is about showcasing a particular message or theme available only for 24 hours. You can add multiple images to it, and it is displayed prominently on your profile. Businesses use this to amplify a particular product or reach a particular demographic.
The below screenshot shows the options available while creating moments.
Twitter Moments is something that can draw attention to your brand. But there are certain caveats that you need to be aware of. They only stay on your profile for 24 hours.
If you overuse these Moments, then people won't click them. Plan how you want to use them.
Add multiple images and make the post appealing attractive to your users. Ensure that your audience will find that relevant and useful.
This is something that even the biggest brands are guilty of sometimes. While it is true that people like to hear from their favorite brands, talking about yourself, 24/7 is a huge turn-off. You need to intersperse branded content with other related topics as well.
As the business owner, you need to look outward from your brand. Take note of related topics and focus on educating your audience. People respond to this positively rather than just talking about your brand.
For example, Moz, a well-known brand, also shares SEO tips instead of always promoting its tools.
Understand that people see you as a niche authority. You must give them the right perspective about your business.
Another common mistake is only relying on the power of text. Words are powerful, granted, but today you need a lot more. Images and video add significantly to the engagement of your brand. So the best thing to do would be to use them in your posts.
If you want to improve metrics, you need to post visual content. It is no secret that people love to scroll through posts on their feeds. Posting only text can turn off readers, so you need to include at least some visual content in your posts.
If you're struggling to develop visual content, use the image gallery feature on your site or blog. You can also look at what your competitors are up to.
Twitter does not have the "only post once" rule that many other social media apps have. People post multiple times a day to keep their audience in the loop about themselves. As a business, you should focus on maximizing reach.
If you've used other social media platforms, you might find this strange. Twitter users normally post multiple times a day. You need to watch out for several things when you are doing that.
Hashtags are one of the best ways to get on a particular topic, and there is no doubt about this. Hashtags were pioneered by Twitter and spread to the rest of the socials. The problem is when brands start cramming in too many hashtags for a single post. This can cause the opposite effect.
If you want to bring focus to a particular tweet, use four to five hashtags on it. Using too many hashtags will confuse users, and people will tend to ignore your post. It also makes you seem off-brand, which will lower your perception.
The below example shows how disturbing it is with overly filled hashtags rather than informative descriptions.
Engagement is everything for a business. A business that has the right engagement metrics will grow quicker. It also gains more authority in the market. But when a business ignores user comments, negative sentiments tend to be attached to the brand.
As shown in the screenshot, responding to user comments shows that you care about your customers and builds trust among the other audience to rely on your product/service.
When you post something online, you're bound to get questions, as with the internet. It is something that all brands deal with regularly. But the solution to this is not to ignore people. It will set a bad precedent for your branding efforts.
Responding to users with a "Thank you!" for tags is a better option for a business.
People need a break from just business all the time. If you want to get an active Twitter feed, getting trending relevant topics can help. Breaking the monotony with a bit of a segue about a related topic can help your audience.
There are thousands of trending topics that happen around the world. And since the internet has brought us closer together, trends extend worldwide. You can leverage this momentum by finding relevant pieces that you can share.
The simplest way to find trending topics is on Twitter itself. It lists the top hashtags for your area on the page. And when you click on the search button, it shows you the trends, as shown in the below screenshot.
Something that every business should understand is that every brand voice is unique. Imitating other brands might do more harm than good. Your brand might have several differences from other brands. It might lead to negative sentiment and confusion later.
As a brand, you need to position yourself in the market. If you try to do what others have done, it might lead to misrepresentation and falling business. There are chances of people dropping your brand for the original brand too.
When dealing with demographics, it's important to keep track of their preferences. Taking a one size fits all approach can be problematic for your business image. There are chances of your customers thinking that you don't care about a specific section.
It pays to improve your marketing to find new ways of appealing to people. You can get a lot more traction on social media through customized marketing. However, you will need to dedicate time and resources to get this done regularly for your brand. But the payoff for the effort is worth it.
Pricing |
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Free |
This is one of the most popular Twitter apps, and for a good reason. It has everything you could want in an easy-to-use package built for Twitter. You get a dashboard that shows everything happening with your Twitter account.
From here, you can choose to do anything you want, including getting real-time statistics about your handle. It also gives you valuable insights into what to do when encountering problems. Most people feel that these are features that are integral to Twitter.
Essentials | Team | Agency |
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$5/month | $10/month | $100/month |
Another popular platform for Twitter users, Buffer, is the choice for several small and bigger companies alike. It has a lot of value even for its paid services. It comes built-in with a lot of social listening and analytics tools.
You also get collaboration and engagement tools to work with as a team. It can help get work done quickly and without overlaps. If you're starting or are an enterprise, this is close to the best tool to work with.
Pricing | |
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$49/month | $99/month |
This is a simple add-on for Firefox users that can work with your Twitter account. It is a free add-on, so it might not have all the bells and whistles you expect from paid apps. You should also note that it might not be the best choice for your company if it is an enterprise.
The focus of this app is to deliver accurate metrics and analytics around your Twitter brand. This is its strength and most brands that use it leverage its ability to record metrics and analytics. It is often compared to more expensive packages.
Pro | Premium | Enterprise |
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$79/month | $199/month | Contact |
Agorapulse features in all reviews about the most popular Twitter platform. Some of the reasons are because of cost-effectiveness and performance. It offers many features, and it is easy to work with. And all this comes at a great price as well.
If you're a smaller company and limited to just one tool - choosing this might be the way to go. It has tools for almost anything you want to do. This includes engagement, analytics, integration, and CRMs.
Pricing | ||
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$10/1 month | $19/month | $199/year |
Twitonomy is a platform that can help you track a number of important things. These include tweets, followers, and traffic to your website. The free version has several features, but you get the most out of it when you subscribe to the premium version.
The premium version enables tracking multiple keywords and building lists. A large portion of the business fraternity uses this. It is powerful and offers a lot of features for the price.
Professional | Team | Business |
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$25/month | $100/month | $600/month |
Another tool platform that is popular with people all over the world. Hootsuite has moved from strength to strength. It has been slick since its first launch and has offered significantly improved features and metrics. You can even get a limited-time free version of the platform.
You can use Hootsuite to manage all your social platforms simultaneously. It can track and monitor metrics under a common dashboard which gives you a better idea of your progress. You can also schedule your posts across multiple platforms.
Bootstrap | Accelerate | Pro |
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$19/month | $39/month | $79/month |
SocialBee is a powerful management tool for online businesses to market their products. It's easy to use, cost-effective and offers many features. You can use it to manage your social media content from a single dashboard. It is also popular with several agencies.
It can integrate with graphical apps like Canva to create appealing visual imagery. You can also use URL shorteners with this platform.
What Is Twitter Marketing?
Twitter marketing is a type of online advertising. You can use this service to promote your product or business. It can help you to get more exposure in a short time.
Does Twitter Marketing Work?
Yes, marketing your brand on Twitter is worthwhile for your business. It is cost-effective and produces actionable results.
Do You Need To Be An Expert On Twitter?
You don't have to be an expert, but some experience does help. You can also opt for professional agencies to help you with Twitter marketing.
Can I Use Twitter To Promote My Company?
Yes, Twitter is among the most engaging platforms today. There are millions of people logging into it daily. It's a great option to promote your business.
Is It Expensive To Use Twitter For Brand Promotion?
No, but it depends on what you're looking for. If you're a small business looking to beat bigger businesses, you might need to invest in paid ads. These can get expensive over time.
Can I Do Twitter Marketing By Myself?
Yes, you can, but the problem is that marketing has become so competitive you might find it hard to get results. A marketing agency can help you get the results quicker and cheaper.
What Are Some Things I Need For Proper Twitter Marketing?
The first obvious thing would be a Twitter account. But apart from that, you need to have a goal in mind for your business. It also helps to have a sense of humor about things.
What Should I First Tweet?
Ideally, the first tweet from your business account should be something like an announcement. It lets people know that you've arrived on the platform.
Do I Need To Use Images?
Yes, images have a much higher engagement rate than other content forms. It also helps to break up the monotony of text.
Can Twitter Marketing Help My Engagement Rate?
Yes, Twitter is one of the highest engagement platforms on social media. People are willing to connect with brands on Twitter more than other apps.
What Is The Ideal Length Of A Tweet?
The ideal length of a tweet would be between 100-140 characters. This is an approximate number since the number of characters needed depends on many factors.
How Can I Drive Traffic To A Website Or A Page?
The best thing to do would be to create a specific hashtag related to your website and use that. Add your website link to specific blogs or products you think will have maximum impact on your audience.